Server 403 error

If you see 403 error in response to a request the MapSVG sends to the server, it means there is something installed on your server, that blocks MapSVG requests:

  1. Wordfence: WP security plugin is the most common cause of the problem. Switch it to "learning mode", then go back to MapSVG settings, click "Save" and then switch Wordfence back to normal mode. This should be enough to solve the problem.
  2. Mod_sec: Apache's security module. We have a separate article on this topic: /troubleshooting/disabling-mod_sec
  3. Something else: please see your server logs to find the cause of the blockage